A London-based company finding unique spaces for events now handles inbound calls instantly with AI.
This event spaces company helps clients find unique venues for events across London. The custom AI Voice Receptionist manages inbound calls, answers enquiries about spaces, recommends venues based on client needs, and handles bookings -- all connected to their live database of pricing, availability, and space details.
"The AI agent has been instrumental in scaling our support. It handles multiple calls at once with accurate information about our spaces, and our team can finally focus on growing the business instead of answering the same questions over and over."
-- Jeremy H., Company Director
Staff overwhelmed with repetitive calls about availability, pricing, and venue details
Missed calls during busy periods meant lost booking opportunities
Inconsistent information provided depending on who answered the call
Team unable to focus on business growth due to constant phone interruptions
Built using Vapi, n8n, and a RAG system, the AI Voice Receptionist seamlessly integrates with the company's existing infrastructure.
Never misses a call, handles multiple simultaneous conversations with natural voice interaction.
Real-time access to pricing, availability, and venue details through RAG integration.
Suggests venues based on event type, capacity, budget, and specific requirements.
Books venues, confirms details, and sends follow-up information to callers.
Transfers complex or VIP requests to the right team member with full context.
Team saves 20+ hours per week, now focused on business growth and high-value tasks
Better customer experience with instant, consistent, and accurate responses every time
Zero missed calls -- every lead is captured, even outside business hours
Competitive edge with 24/7 availability and professional AI-powered service